Verint Intelligent Interviewing

What if you could predict which candidates would be successful and onboard them quickly? Automated, intelligent candidate screening speeds up the hiring process and helps you find the right employees.

Intelligent Interviewing Added to WFM

Intelligent Interviewing goes beyond the traditional workforce management goal of having the right people in the right place at the right time.

It gives you the ability to have the right people with the right characteristics available at the right time and right place.

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The Hiring Experience That Helps Define Brands

A great customer experience (CX) starts with highly engaged employees. The pre-hiring process is the first impression and first step toward long-term employee engagement.

Verint Intelligent Interviewing uses predictive analytics to determine which candidates who are most likely to be high performers, likely to stay longer, and achieve higher levels of KPI achievement.

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Key Features

  • Raise recruitment quality, speed, and volume at a lower cost

    Keep your best candidates moving through the process quickly. Work Entropy, a company that specializes in solutions for hiring in the “gig economy,” has been able to source independent workers, from application to onboarding, within 24 hours or less.

  • Improve employee retention

    Evaluate candidate engagement, knowledge, and communication skills to Identify and hire candidates who best match your needs and are most likely to perform better, feel successful, and have a long tenure.

  • Expand your candidate pool

    “Work from anywhere” means candidates can also apply for anywhere. Take advantage of this trend and broaden your searches to reach the best candidates wherever they are.

  • Dashboards and reporting

    Gain valuable insights into where your best candidates have been found, how long they’ve remained in your pipeline, the quality of your hires, how long it takes to fill your openings, and much more.

  • Apply artificial intelligence and machine learning for better results

    Combine and automate virtual interviewing, validated assessments, predictive analytics, and stakeholder feedback to quickly identify the most qualified candidates.

Work from Anywhere Meets Hire from Anywhere

Work from Anywhere also means Apply from Anywhere. Broadening your hiring efforts beyond your physical locations creates a boundless candidate pool.

As applicants increase, you need more help pre-assessing them to minimize hiring manager effort. You must keep the best candidates moving through the process quickly.

Traditional interview practices need to be reimagined. You need a hiring process which allows your managers and candidates to engage in more efficient ways.

Read the Executive Perspective
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Built for Contact Centers and Back Offices

Verint Intelligent Interviewing automatically assesses your applicant’s voice to help you find candidates who resolve problems, stimulate sales and delight customers.

Verint Intelligent Interviewing transforms high volume recruiting for contact centers and back offices. Leveraging machine learning, proprietary audio models and predictive analytics, our cloud solution helps you:

  • Evaluate candidate engagement, knowledge and communicate skills
  • Predict candidates most likely to succeed so you can prioritize efforts
  • Hire high-quality talent with unprecedented efficiency
Tips to Survive the Great Resignation
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How It Works

Candidates are evaluated through a virtual interview process where candidate information is collected without recruiter intervention.

Our proprietary technology analyzes responses for vocal energy, length, pace and emotion. The solution also evaluates vocabulary and fluency to determine the candidate’s ability to communicate.

The result is a pre-screening process that shortens the overall recruitment experience by hours and improves your time to fill and quality of hire metrics.

Read the Work Entropy Success Story
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Related Products

Complimentary solutions for Verint Intelligent Interviewing include:

  • Workforce Management for Enterprises

    Powerful workforce management software improves both the customer and the employee experience while helping your contact center achieve its goals.
  • Back-Office Workforce Management

    Modern back offices are able to reduce costs while improving CX. Learn what better looks like.

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