Verint Intelligent Interviewing

What if you could predict which candidates would be successful and onboard them quickly? Automated, intelligent candidate screening speeds up the hiring process and helps you find the right employees.

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Intelligent Interviewing Added to WFM

Intelligent Interviewing goes beyond the traditional workforce management goal of having the right people in the right place at the right time.

It gives you the ability to have the right people with the right characteristics available at the right time and right place.

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The Hiring Experience That Helps Define Brands

A great customer experience (CX) starts with highly engaged employees. The pre-hiring process is the first impression and first step toward long-term employee engagement.

We can help you find the candidates who are most likely to be long-tenured, highly skilled, motivated, technically proficient and engaged before losing them to the competition.

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Work from Anywhere Meets Hire from Anywhere

Work from Anywhere also means Apply from Anywhere. Broadening your hiring efforts beyond your physical locations creates a boundless candidate pool.

As applicants increase, you need more help pre-assessing them to minimize hiring manager effort. You must keep the best candidates moving through the process quickly.

Traditional interview practices need to be reimagined. You need a hiring process which allows your managers and candidates to engage in more efficient ways.

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Built for Contact Centers and Back Offices

Verint Intelligent Interviewing automatically assesses your applicant’s voice to help you find candidates who resolve problems, stimulate sales and delight customers.

Verint Intelligent Interviewing transforms high volume recruiting for contact centers and back offices. Leveraging machine learning, proprietary audio models and predictive analytics, our cloud solution helps you:

  • Evaluate candidate engagement, knowledge and communicate skills
  • Predict candidates most likely to succeed so you can prioritize efforts
  • Hire high-quality talent with unprecedented efficiency
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How It Works

Candidates are evaluated through a virtual interview process where candidate information is collected without recruiter intervention.

Our proprietary technology analyzes responses for vocal energy, length, pace and emotion. The solution also evaluates vocabulary and fluency to determine the candidate’s ability to communicate.

The result is a pre-screening process that shortens the overall recruitment experience by hours and improves your time to fill and quality of hire metrics.

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Related Products

Complimentary solutions for Verint Intelligent Interviewing include:

  • Workforce Management for Enterprises Powerful workforce management software improves both the customer and the employee experience while helping your contact center achieve its goals.
  • Back-Office Workforce Management Modern back offices are able to reduce costs while improving CX. Learn what better looks like.