World-Class Support for Security, Surveillance and Fraud Investigation
Our world-class support is one of the reason customers around the globe partner with Verint.
Connect with Verint service and support anytime, anywhere! The Verint Smart Support App provides 24/7 on-demand access from any mobile device.
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Technical Support
Verint’s team of expert service and support professionals are dedicated to ensuring your success. We will help you maximize the Verint portfolio with less maintenance time and more optimal performance. We are here to help you solve any issues you may be experiencing.
Contact Support Monday through Friday (holidays excluded) by email or call +888-585-7059.
Other helpful links:
Self-Service
Download our Verint Smart Support App for 24/7 on-demand service and support – anywhere, anytime!
to learn more about the Verint Smart Support App.
Access Verint Connect for valuable information including product downloads, FAQs, self-help tools, software and firmware upgrades, and more.
Access our Tech Tip Library to watch short videos from your laptop or device that showcase how to use common features or troubleshoot issues.
Access the Verint Community or Verint Connect for more help.
Training
The Verint Learning Center offers a broad range of technical training and certification courses that promote a high level of competency for IT professionals, systems integrators, service technicians, and end users.
Sign-up and take these innovative and interactive courses anytime, anywhere—all at your own pace. Enrollments never expire and participants can resume and play back lessons any time—even after the course is complete.
Access the Learning Center, create an account, or login today.
Contact a Learning Center Specialist at vtraining@verint.com.
Contact Us
Americas: Hours: 9am – 5pm Local Time
Tel: 1-888-585-7059
Edge_VMS_Support@verint.com
EMEA: Hours: 8am – 6pm GMT
Tel: +44 (0) 845 843 7333
CustomerSupport.emea@verint.com
APAC: Hours: 9am – 5pm SGT
Singapore: Tel: +65 9722 6786
apac@verint.com
India: Tel: +91 98338 30135
CustomerSupport.apac@verint.com
Technical Support
Verint’s team of expert service and support professionals are dedicated to ensuring your success. We will help you maximize the Verint portfolio with less maintenance time and more optimal performance. We are here to help you solve any issues you may be experiencing.
Contact Support Monday through Friday (holidays excluded) by email or call +888-585-7059.
Other helpful links:
Self-Service
Download our Verint Smart Support App for 24/7 on-demand service and support – anywhere, anytime!
to learn more about the Verint Smart Support App.
Access Verint Connect for valuable information including product downloads, FAQs, self-help tools, software and firmware upgrades, and more.
Access our Tech Tip Library to watch short videos from your laptop or device that showcase how to use common features or troubleshoot issues.
Access the Verint Community or Verint Connect for more help.
Training
The Verint Learning Center offers a broad range of technical training and certification courses that promote a high level of competency for IT professionals, systems integrators, service technicians, and end users.
Sign-up and take these innovative and interactive courses anytime, anywhere—all at your own pace. Enrollments never expire and participants can resume and play back lessons any time—even after the course is complete.
Access the Learning Center, create an account, or login today.
Contact a Learning Center Specialist at vtraining@verint.com.
Contact Us
Americas: Hours: 9am – 5pm Local Time
Tel: 1-888-585-7059
Edge_VMS_Support@verint.com
EMEA: Hours: 8am – 6pm GMT
Tel: +44 (0) 845 843 7333
CustomerSupport.emea@verint.com
APAC: Hours: 9am – 5pm SGT
Singapore: Tel: +65 9722 6786
apac@verint.com
India: Tel: +91 98338 30135
CustomerSupport.apac@verint.com