Evolving Bank Branch Operating Models Require New Approaches to Branch Staffing

How has the shift to digital affected your branch network? Are you experimenting with new branch operating models? Can you measure the impact of changes on your branch staffing needs?
In this webinar, American Banker will share the results of a recent bank branch executive survey:
  • What are FIs thinking and doing when it comes to branch strategy?
  • Which branch operating models are being adopted?
  • How can a strategic staffing analysis help?
  • The role branch workforce management plays in implementing those strategies and models


Jackie Hudson is the Global Vice President and General Manager of Verint Branch Workforce Management.
Jackie is one of the industry’s leading branch workforce optimization professionals who has delivered measurable results improving efficiency, productivity, and sales effectiveness for retail banking customers.

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