Webinar

Why Verint’s Open CCaaS Should be Your First Choice for CCaaS

If you’re thinking about investing in a CCaaS solution, what are you looking to achieve? Your goals probably include:
  • To provide a single place to manage all contact center interactions across channels
  • To improve the quality, compliance, and efficiency of your contact center
  • To gain visibility into your engagement data to understand how your contact center is performing
You may be surprised to learn that traditional telephony-based CCaaS solutions actually fall short in achieving all three of these areas. Watch this webinar to learn about the Open CCaaS difference and why Verint Platform should be your first choice to meet your customer engagement goals.

Watch this on-demand session to learn more.

Speaker

Dave Singer, Global Vice President, Go to Market, Verint

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