Transform Your Digital Experience

Customer experience expectations are changing. 73% of customers try digital channels first before calling the contact center (Verint Experience Index). Verint Digital Containment strategies utilize innovative AI solutions to enable real-time in the moment struggle detection to improve and enhance customer self-service within their preferred digital channels.

The benefits: Enhance customer satisfaction + foster brand loyalty, expand digital self-service (contain customer interactions), and experience rapid and substantial ROI.