Supercharge CX Transformation with Verint Experience Management

Today’s CX Leader is charged with the complete transformation of customer experiences that span across channels, touchpoints, and departments. But before they can dive into the technology stack or employ powerful capabilities that drive automation, CX Leaders have to truly understand the customer and what motivates them.

Without understanding customer empathy, true CX transformation that drives value isn’t possible. Here’s where customer feedback management, voice of the customer programs, and experience management solutions can help save the day.

Watch this on-demand webinar and learn how to capture, analyze, and act on feedback in a closed-loop process across the entire organization.

Speakers

Avanti Joglekar
Senior Marketing Manager, Experience Management, Verint

Aditi Mehta
Director, Experience Management, Verint