Extending Back-Office Operations Automation Beyond RPA

Move from Task Automation to Workforce Automation

What could you do with a more productive workforce and increased capacity?

To date, automation in back-office operations has been limited to tasks and processes – but there’s opportunity for so much more!

With Verint® Workforce Management for Back Office™, you can improve the performance of your most costly asset – your people.

Capture and analyze real-time employee activity data
Calculate employee effectiveness
Build comprehensive resource capacity plans
Optimize resource utilization

We can help you choose the right tools to navigate the road ahead. Learn more!

Download this eBook and take a deep dive into back-office automation.

Download the eBook

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