Ebooks

Extending Back-Office Operations Automation Beyond RPA

Move from Task Automation to Workforce Automation

What could you do with a more productive workforce and increased capacity?

To date, automation in back-office operations has been limited to tasks and processes – but there’s opportunity for so much more!

With Verint® Workforce Management for Back Office™, you can improve the performance of your most costly asset – your people.

  • Capture and analyze real-time employee activity data
  • Calculate employee effectiveness
  • Build comprehensive resource capacity plans
  • Optimize resource utilization

We can help you choose the right tools to navigate the road ahead. Learn more!

Download this eBook and take a deep dive into back-office automation.

 

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