Webinar

Playbook for Expanding WFM into the Back-Office

The playing field to deploy workforce management solutions is different in the back office. WFM business practices are similar; however, the back-office is less mature with tools and processes, plus the environment requires purpose-built capabilities.

Hear from Nicole Nevulis, Sr. Director, Go-to-Market Strategy, on how you can improve speed, accuracy and efficiency of customer supporting, back-office functions by capturing real-time data to create visibility and control across teams and optimize the work, processes AND the workforce – both human and digital.

Watch this session to learn the keys to drive the adoption of WFM back office and thrive with it.

Speaker

Nicole Nevulis
Sr. Director, Go-to-Market Strategy, WFM for Back Office

Watch on-demand

* indicates a required field

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Thank You

The resource you requested is on the way, Playbook for Expanding WFM into the Back-Office.  Keep an eye on your inbox!  We are sending a link to the asset to your business email address provided on the previous page.

In the meantime, check out additional resources to see how Verint helps the world’s most iconic brands build enduring customer relationships by connecting, work, data and experiences efficiently.

blue element pattern