Webinar

One Workforce: How Verint Closes the Engagement Capacity Gap in a Digital-First World

2020 resulted in enterprise brands facing a digital reckoning. “Digital transformation” initiatives that could last anywhere from 6 months to 6 years were suddenly time-sensitive. As brands rapidly adapted to changing consumer habits, they also had to figure out how to best optimize the workforce in a digital-first world.

In this session Verint subject matter expert Heather Richards, VP of Go-to-Market Strategy, will talk about how a digital-first strategy not only helps brands address customer engagement at scale, but also assists brands in leveraging the power of One Workforce in the evolution of workforce engagement.

Watch this session to learn how Verint’s digital-first approach can have a deep and lasting impact on closing the engagement capacity gap in your organization.

Speaker

 

 

Heather Richards
VP of Go-to-Market Strategy

Watch on-demand

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