When it comes to engaging with brands, customers’ expectations have never been higher. But with so many digital channels to consider – from live chat to communities and social media to private messaging – which channels make the most sense for your business?
In this session we discuss best practices for powering customer conversations over digital channels, how to engage a thriving community, and how to power interactions at scale with Verint Digital-First Engagement solutions, which can:
Watch this session as a first step to seamlessly providing your customers with the right experience at the right moment on their channel of choice.
Jason Valdina
Senior Director, Go-to-Market Engagement Channels
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