Webinar

Deliver Conversational CX Across Your Digital-First Engagement Channels

When it comes to engaging with brands, customers’ expectations have never been higher. But with so many digital channels to consider – from live chat to communities and social media to private messaging – which channels make the most sense for your business?

In this session we discuss best practices for powering customer conversations over digital channels, how to engage a thriving community, and how to power interactions at scale with Verint Digital-First Engagement solutions, which can:

  • Drive personalized, proactive connections on a customer’s channel of choice
  • Automate interactions and improve key metrics while elevating customer experience
  • Combine a workforce of humans and bots seamlessly with engagement orchestration
  • Harness data to drive insights and action with Verint Da Vinci AI and Analytics

Watch this session as a first step to seamlessly providing your customers with the right experience at the right moment on their channel of choice.

Speaker

 

 

Jason Valdina
Senior Director, Go-to-Market Engagement Channels

Watch on-demand

* indicates a required field

Registration is subject to Event Terms.
Verint is committed to treat and protect your personal data in accordance with our Privacy Notice.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Thank You

The resource you requested is on the way, Deliver Conversational CX Across Your Digital-First Engagement Channels.  Keep an eye on your inbox!  We are sending a link to the asset to your business email address provided on the previous page.

In the meantime, check out additional resources to see how Verint helps the world’s most iconic brands build enduring customer relationships by connecting, work, data and experiences efficiently.