Engage21 Future of Work

Driving a Superior Customer Experience Through Knowledge Management: BMW’s Story

The workforce is evolving. A hybrid workforce of humans and bots is emerging. More digitally savvy workers require modern experiences. Greater flexibility is critical for work from any location, channel or department. Within the Engage21 on-demand series, Verint offers insights on the topic.

Learn more in the webinar, “Driving a Superior Customer Experience Through Knowledge Management: BMW’s Story.” Hear from BMW about how digital transformation has impacted consumer behavior, and how this innovative business constantly challenges itself to offer differentiated customer experiences. Simply fill out the form to access the full recording or click the button below to preview the session’s short trailer.

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