Digital Co-Workers for the Public Good
Date: Thu, October 5 | Start: 11:00 am, ET
How Bots Can Help Elevate Citizen Services for Maximum Impact
Achieving effortless efficiency is a constant challenge for public sector organizations. Besides digitalization and automation technology, bots are here to help you achieve more with less.
- Multifaceted ways in which bots can be harnessed to streamline administrative processes and optimize resource allocation.
- The role of human-bot collaboration in driving elevated citizen experiences.
- Best practices, potential implementation strategies, and the transformational impact of augmenting your human workforce with digital co-workers to help them achieve more with less effort.
Speakers
Micah Gaudet
Local Government Expert on Leveraging ChatGPT & Gen AI, City of Maricopa
David Moody
VP & GM Citizen Engagement and CM Professional, Verint
Scott Montgomery
VP, Strategic Development, Verint
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