Ebooks

The CX Holiday Survival Guide

This season Verint is trying to bring retailers some festive cheer among the economic worries.

It’s a key period for companies: around 20% of retail spending in the whole of 2021 happened between November 1 and December 31.

To ensure a successful holiday season in 2022, there are some questions that retailers will be asking:

Can we fill all the seasonal vacancies in time? How do we provide consistently great customer experiences? When should we start stocking eggnog?

Unwrap a copy and get three gifts in one:

  • Seasonal Staffing Playbook – advice on the most efficient hiring tools
  • Customer Engagement Playbook – deploying intelligent automation across the customer journey
  • A Holiday Survival Kit – Immediate quick wins for a successful season

Download the guide to start planning now, so you can beat the holiday rush.

 

Download the guide

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