Skip to main content
Login (Verint Connect)
Support
Language
English
Français
(French)
Español
(Spanish)
简体中文
(Chinese (Simplified))
Nederlands
(Dutch)
Deutsch
(German)
日本語
(Japanese)
Русский
(Russian)
Language
English
(Anglais)
Français
(French)
Español
(Spanish)
简体中文
(Chinese (Simplified))
Nederlands
(Dutch)
Deutsch
(German)
日本語
(Japanese)
Русский
(Russian)
Verint Logo
Verint
Get a Demo
Products
Platform
Platform Overview
CCaaS Approach
Verint Da Vinci™ AI
Open Engagement Data Hub
A Bot for Every Workflow: How AI and Data Drive CX Automation in Verint Open CCaaS
Capabilities
Forecasting and Scheduling
WFM across all touchpoints
Quality and Compliance
Enhance performance & reduce risk
Real-Time Assistance
Automated guidance, right now
Channels and Routing
Unify omnichannel experiences. Voice & digital
Analytics and Insights
Speech, text & desktop analytics
Self-Service
Digital engagement across channels
Knowledge Management
Consistent & compliant answers
Voice of the Customer
Cross-channel CX insights
Financial Compliance
Trading and financial services compliance
Fraud and Security Solutions
Improve bank security investigations
Solutions
I want to...
Shift to One Workforce
Increase CX capacity, flexibility, and agility
Improve My Service Quality
Total quality across all customer touchpoints
Understand My Potential ROI
Evaluate your potential ROI
Move to the Cloud
Innovate faster and avoid IT hassles
Enjoy the Open CCaaS Advantage
CX Automation with a Modern CCaaS
Improve My CX
Reimagine your CX initiatives
My industry is...
Banking
Insurance
Public Sector
Retail
Telecommunications
ROI Center
Evaluate your potential ROI and lower your total cost of ownership
Find Out Now
For Customers
For Customers
Customer Commitment
Resources to ensure customer success
Services and Support
Professional, managed services and support
Verint Connect
Customer portal & community
Case Studies
Stanley Black & Decker Outdoor Modernizes Contact Center Operations with Verint Workforce Management in the Cloud
IAG delivers a frictionless and connected CX
Comerica ties digital banking improvements to customer satisfaction
View All
Event: Engage 2023 Encore
Resources
Success Stories
Volaris powers digital-first engagement at scale
Suncorp improves engagement with conversational UI
UnitedHealth Group Standardizes on Verint Knowledge Management Enterprise-Wide
View All Success Stories
Verint Insights
Blog
Analyst Reports
eBooks
Whitepapers
View All Resources
Events
AMER Events
EMEA Events
APAC Events
View All Events
2023 State of Digital Customer Experience Report
Partners
About Our Partners
Partner Overview
Become a Partner
Find a Partner
Verint Connect
Partner portal & community
Partner Case Studies
Five9 helps customers transform customer engagement
Group Elite facilitates change and modernization
Connex improves the call center, back office and branch
View All Case Studies
Why Partner with Verint
Play Video Modal
Company
Our Company
Overview
News & Insights
Leadership
Investor Relations
Careers
Legal
Diversity and Inclusion
Corporate Governance
Partners
Corporate Responsibility
Recent News & Press
3 Takeaways from Verint Engage 2023
Verint Earns Great Place To Work Certifications
Nealy 80 Percent of Verinteers Around the World Participated in the Survey Placing Verint on the Esteemed List of Great Place to Work Certified Companies, in Multiple Countries
View more
Unlock new career possibilities at Verint
Search Now
Login (Verint Connect)
Support
Language
English
Français
(French)
Español
(Spanish)
简体中文
(Chinese (Simplified))
Nederlands
(Dutch)
Deutsch
(German)
日本語
(Japanese)
Русский
(Russian)
Language
English
(Anglais)
Français
(French)
Español
(Spanish)
简体中文
(Chinese (Simplified))
Nederlands
(Dutch)
Deutsch
(German)
日本語
(Japanese)
Русский
(Russian)
Get a Demo
Close
Resources
Filters
Clear Filters
Topic
All
AI & Analytics
CCaaS / Contact Center
Conversational AI
Digital-First Engagement
Experience Management / CX
Interaction Analytics
Knowledge Management
Public Sector
Workforce Engagement / WFM / WFO
Type
All
Case Study
Industry
All
Business Services
Financial Services
Government
Healthcare
Other
Retail
Software
Telecommunications
Transportation
Case Study
APAN Improves Communication and Ensures Quick Response Times with Verint Community Platform
Case Study
Tyler Technologies
Case Study
Hg Creates a Hive of Collaboration and Innovation with Verint
Case Study
Continuum Global Solutions Drives Improved Outcomes in Real-Time with Verint
Case Study
GDIT Boosts Customer Service Capabilities Through a One Workforce Approach
Case Study
Halfords Steers Forward with Frictionless, Value-Based Service Delivery
Case Study
De Volksbank
Case Study
Enfield Council
Case Study
CIPD Community Supports 145,000 Members with Verint
Case Study
The FA scores a thriving social community with Verint
Case Study
Test-Aankoop creates Europe-wide, collaborative, and interactive community
Case Study
RWS Increases Brand Trust and Loyalty with Verint Community
Case Study
City of Hamilton leverages Verint to ensure service consistency
Case Study
Suncorp
Case Study
Verint IVA helps Pharmaceutical Company extend patient support
Case Study
Global Travel Leader Takes CX to New Heights with Verint Experience Management
Case Study
Meyer Group Creates Recipe for Successful Customer Engagement with Verint Messaging
Case Study
Meyer Group – Reducing Cost Per Contact by 50% with Verint Messaging
Case Study
Equiniti – Harnessing Verint Knowledge Management to Enable Seamless Self-Service
Case Study
Thermomix – Empowering Brand Advocates with Verint Community
Case Study
The IET – Building a Personalized Community User Experience
Case Study
Titleist – Enhancing Customer Experience with Verint Community
Case Study
Sky Deutschland – Increasing Customer Satisfaction to 70%+ with Verint Knowledge Management
Case Study
Sage – Building a Global Community to Drive Customer Engagement
Sorry, no resources were found with those selections.
Load More
Search Modal
Search
Search
Begin typing to search, the field will be completed as you type.
Search Modal
Search
Search
Begin typing to search, the field will be completed as you type.
Video Modal
Download Audio Transcript
Watch the audio description version of this video
Watch the standard version of this video