Verint Announces Corporate Name for Combined Verint–Calabrio Organization

MELVILLE, N.Y.

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Verint®, The CX Automation Company™, today announced the organization formed through the recent Verint–Calabrio® transaction will move forward under a single corporate name: Verint.

The decision follows a period during which teams from both companies worked to pull together product strategies and brand identity. The move reflects Verint’s commitment to providing customers with clear, simple and consistent experiences as the business accelerates its CX Automation vision.

“Bringing things together under one brand underscores what we are building – one business, one platform and one unified vision for transforming customer experience,” said Anna Convery, chief marketing officer at Verint. “Verint’s 30-year track record of innovation and scale, combined with Calabrio’s powerful and trusted workforce engagement capabilities, positions us to deliver unmatched value to customers around the world.”

Calabrio Product Line to Remain as Part of Verint Portfolio

While the corporate name becomes Verint, the Calabrio product name will continue. Calabrio solutions will be supported and enhanced as part of the Verint CX Automation Platform.

Customers will benefit from expanded capabilities as the wider business brings together AI-powered bots, workflow automation and deep domain expertise from both businesses.

Looking Ahead

“We are incredibly excited about the future of the new Verint,” added Jaime Meritt, chief product officer at Verint. “By leveraging the innovation engines of both organizations, we are accelerating our roadmap and delivering a platform that empowers our customers to achieve better outcomes with greater automation and intelligence. This is just the beginning of what we will accomplish together.”

A Stronger, More Unified Platform

The Verint organization now blends:

  • Verint’s global scale, enterprise automation capabilities and extensive partner ecosystem.
  • One of the largest customer experience data sets in the world to power groundbreaking AI advancements in CX Automation.
  • Calabrio’s widely adopted workforce engagement solutions used by thousands of organizations.

Together, this means we are better positioned to help brands deliver superior customer experiences across any channel, with more intelligence, more automation and greater agility.

Learn how Verint’s AI-powered solutions provide stronger, faster, measurable outcomes.

About Verint

Verint® is a leader in Customer Experience (CX) Automation, serving a customer base that includes more than 80 of the Fortune 100 companies. The world’s most iconic brands use the Verint CX Automation Platform and our team of AI-powered bots to deliver tangible AI Business Outcomes, Now™ across the enterprise. Verint is uniquely positioned to help brands increase CX Automation with our differentiated, AI-powered platform; driving enhanced customer engagement, increased efficiency and reduced costs across contact centers, back offices and digital channels. Verint, The CX Automation Company™, is proud to be Certified™ by Great Place To Work®. Learn more at Verint.com.  As a matter of formality, the two companies still exist at the current moment, but they work in harmony to deliver the services in a seamless fashion. Learn more at www.verint.com

VERINT, VERINT DA VINCI, VERINT OPEN CCAAS, THE CX AUTOMATION COMPANY, THE CUSTOMER ENGAGEMENT COMPANY, THE ENGAGEMENT CAPACITY GAP and CALABRIO are trademarks of Verint Systems Inc., its parent or its subsidiaries. Verint and other parties may also have trademark rights in other terms used herein.