Cited for Innovative AI Capabilities, Open Integrations and Customer Satisfaction. Verint IVA Receives Perfect Scores for Features and Technology, Integration and Scalability
MELVILLE, N.Y., February 22, 2021 – Verint® (NASDAQ: VRNT), the Customer Engagement Company™, today announced that multiple industry research evaluations have named its Intelligent Virtual Assistant (IVA) solution a market leader. Opus Research named Verint a leader for perfect Features and Technology, and Integration and Scalability criteria scores in its 2021 Decision Makers’ Guide to Enterprise Intelligent Assistants report. 1 Kisaco Research placed Verint at the top of its 2021 Kisaco Leadership Chart on Intelligent Virtual Assistants.2 Further, in DMG Consulting LLC’s 2020/2021 Intelligent Virtual Agent Product and Market Report, Verint achieved top customer satisfaction scores for AI and customer self-service capabilities.3
MELVILLE, N.Y., February 2, 2021 – Verint® Systems Inc. (NASDAQ: VRNT), the Customer Engagement Company™, today announced the speaker line-up that discusses the new customer engagement challenges facing organizations worldwide in 2021 and how to overcome them through the latest Artificial Intelligence (AI) solutions and more.
Customer Engagement Cloud Platform Connects Work, Data and Experiences Across the Enterprise
MELVILLE, N.Y., February 1, 2021 – Verint® Systems Inc. (NASDAQ: VRNT), the Customer Engagement Company™, today announced that it has completed the spin-off of Cognyte Software Ltd. The milestone marks the start of Verint’s journey as a pure-play customer engagement vendor with an exclusive focus and extensive resources – including over 4,500 professionals worldwide – dedicated to helping organizations provide Boundless Customer Engagement ™.
New Partnership offers 8x8 Contact Center Customers Integration with Verint Monet and Verint Enterprise
SYDNEY and MELVILLE, N.Y., January 25, 2021 – Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, and 8×8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform provider, announced today a partnership to bring integrated cloud workforce management applications and cloud contact center to mid-market and enterprise businesses worldwide.
Frost & Sullivan Ranks Verint First in APAC Market Share for Cloud and On-Premises Workforce Management, Quality Monitoring, and Analytics; Firm Names Verint Contact Centre Optimization Solution of the Year
SYDNEY and MELVILLE, N.Y., January 6, 2021 – Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, today announced that it has once again been confirmed as the leading Contact Centre Workforce Management (WFM), Quality Monitoring (QM) and Analytics vendor in the APAC region, according to a recent APAC market share report from Frost & Sullivan. In addition, the firm named Verint as the Contact Centre Optimization Solution of the Year.
Verint Systems Inc.
175 Broadhollow Rd, Ste 100
Melville, NY 11747
+1 (800) 483-7468
+1 (631) 962-9600
fax: +1 (631) 962-9300
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