Odigo
Odigo provides Contact Center as a Service (CCaaS) solutions that facilitate communication between large organizations and individuals using a global omnichannel management platform.
Why Partner With Odigo
Odigo provides Contact Center as a Service (CCaaS) solutions that facilitate communication between large organizations and individuals using a global omnichannel management platform. With its innovative approach based on empathy and technology, Odigo enables brands to connect through the crucial human element of interaction while also taking full advantage of the potential of digital. A pioneer in the customer experience (CX) market, the company caters to the needs of more than 250 large enterprise clients in over 100 countries.
- Odigo enables you to cultivate value in every conversation through personalization and customer context. With Odigo, you can create a seamless, natural omnichannel experience: voice, digital, social, messaging and video. Prioritize agent satisfaction and leverage a flexible and agile cloud solution.
- Odigo ensures customer and agent satisfaction to turn them into brand ambassadors. Match your customers with the agents best able to support them. Monitor and adapt your activity thanks to omnichannel supervision.
- Odigo is recognized by worldwide analysts such as Gartner, Frost and Sullivan and ISG