Mitel + Verint
Mitel is a leading global supplier of Customer Experience Management solutions including omnichannel interaction routing and reporting, self-service IVR, Outbound, and Workforce Optimization. Over 27,000 companies worldwide trust Mitel with their customer experience and over 1M agents use Mitel contact center technology today.
Why partner with Mitel
A key application of Mitel’s WFO suite is Mitel Workforce Management powered by Calabrio WFM. Our sophisticated, agile and intuitive WFM solution integrates with all of Mitel’s Contact Center platforms, including MiContact Center Business, MiContact Center Enterprise, and MiCloud Flex Contact Center. Our integration allows Mitel to deliver an enterprise caliber workforce management offer to Mitel’s global channel partners and customers.