Microsoft Dynamics 365 + Verint
Empowering contact center agents with powerful self-service tools while providing contact centers with AI-driven insights.
Why partner with Microsoft Dynamics 365
Transform your contact center operations with Verint’s Calabrio ONE, now fully integrated with Microsoft Dynamics 365 Contact Center and Customer Service. This integration combines Calabrio’s powerful Workforce Engagement Management (WEM) capabilities with the globally recognized cloud and contact center technology of Microsoft, empowering your business to streamline operations, elevate customer experiences, and manage your workforce with greater precision and ease.