Glider

We are a payment communications platform that simplifies and optimises the bill payment experience, delivering seamless customer journeys across every touchpoint and stage of a bill payment.

Why partner with Glider

For service providers, collecting payments from customers is expensive and time consuming. This is often due to disparate systems and outdated manual processes. Glider’s payment communications platform transforms the consumer bill payment process by extending billers’ core system capabilities, delivering a seamless customer experience across every touchpoint and for every stage of the customer payment journey.

Glider’s platform is a valuable tool for reducing overdue payments, improving operational efficiency and increasing customer satisfaction, ultimately driving significant uplift in payments collected.

Seamless Multi-Channel Payment Experiences: Our white-label solution provides a seamless payment experience across channels including voice, webchat, email, SMS and letters, giving customers the convenience of seamless and secure payments, whenever and wherever they choose.

Automation and Efficiency: Glider’s platform enables teams to automate and optimize payment-related communications, eliminating manual tasks, reducing errors and streamlining workflows.

Security and Compliance: Built on Amazon Web Services’ infrastructure, Glider ensures data security and compliance with industry standards. With Glider you can mitigate the risk of a data breach by removing your phone systems and employees from PCI-DSS scope.

Comprehensive Analytics and Insights: Easy to use real-time reporting on user behavior and payment patterns enables organizations to uncover payment insights and trends, so you can make informed decisions and optimize your billing and payment strategies.

Integration and Scalability: Glider integrates with existing tech ecosystems and payment gateways, making it easy to incorporate into current workflows without significant disruption​. Whether a business is small or large, our platform is designed to scale according to your needs, accommodating growth and increasing transaction volumes effortlessly.