Our Company

Verint is a leader in CX automation. The world’s most iconic brands rely on our open platform and team of AI-powered bots to create tangible AI business outcomes, now.

The CX Automation Company

Today’s organizations face skyrocketing expectations for delivering better customer experiences (CX) across every channel. But hiring more workers and increasing workforce expenses isn’t a sustainable option.

AI offers a solution – and that’s where Verint comes in. We empower brands with groundbreaking AI via our next-gen open platform. The first of its kind, Verint Open Platform helps organizations increase CX automation to achieve their strategic objectives and realize significant ROI.

The Verint Open Platform provides a team of AI-powered bots to augment human staff across the enterprise, including contact centers, web/mobile channels, branches, back offices, CX offices, and more. The result? Organizations can create capacity, lower costs, and continually improve CX.

It’s all possible with CX automation.

Why Verint

Verint Open Platform

Our platform is differentiated by its open approach and unique architecture that puts behavioral data and Verint Da Vinci AI at the platform core.

Designed to fit seamlessly into an organization’s enterprise ecosystem, Verint Open Platform can easily connect with existing business applications, telephony, and data lakes.

This flexibility enables organizations to choose the level of CX automation they want based on their business priorities. They can adopt CX automation at their own pace and avoid operational disruption while helping to future-proof their investment as technology changes.

Learn more

HQ
Headquartered in Melville, NY
∼4,000
Dedicated professionals and a global partner network
∼10,000
Blue chip customers in more than 175 countries
8o%
More than 80% of the Fortune 100 relies on Verint
$900m+
$900m+ in revenue
50+
More than 50 AI-powered Bots

Verint Innovations

Ground-breaking AI and market-leading applications
Hundreds of patents and patent applications worldwide
Significant ongoing investments in research and development
Company and joint customer honors for excellence, best in satisfaction and innovation

Verint Da Vinci™ AI

Leader. Partner. Innovator.

Organizations rely on Verint for cutting-edge innovation, a completely open approach, and dedication to customer success.

Verint Open Platform has been recognized for CX automation leadership as well as excellent customer ratings. We serve thousands of contact centers across the globe, with four million agents currently using our platform and expanding with AI-powered bots.

Verint is a trusted partner. Our highly engaged and knowledgeable workforce is focused on helping organizations increase CX automation and deliver AI business outcomes, now.

Verint is The CX Automation Company.

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