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Verint Unveils Platform for Retailers to Bridge the Gap Between Digital and Physical Shopping
Verint AI-powered Platform Secures Top Honor for "Best Use of AI" at 2024 CX Awards
Read how Verint was named winner in the “Best Use of AI” category at the 2024 CX Awards for its Open CCaaS Platform.
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News Archive
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UC Partner Awards 2023 Winners Revealed
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Banking and the Shift Towards Customer-Centricity: Building a Better Banking Experience
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Better Retail Performance through Intelligent Engagement
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CUSTOMER Magazine Announces Recipients of the 2023 Conversational AI Excellence Awards
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Hearing (and Understanding) the Customers
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KMWorld Readers’ Choice Award Winners 2023
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Almost 90% of Retailers Face Staffing Challenges in Customer-Centric Positions
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New Verint Research Highlights Retail Holiday Staffing Shortages, Underscoring the Need for Customer Experience Automation
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AI Leadership Insights: Contact Centers in the Age of AI
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How Contact Centers Can Have Available Quality Agents – Part 1
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