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News Archive
News
Agent attrition rates are high, Verint survey finds
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Many agents plan to leave their current job, but fear of AI isn’t a big factor
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CUSTOMER Magazine Announces Winners of 2026 Product of the Year Awards
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The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2026 CRM Top 100
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Verint IVA Delivers Rapid CX for Digital Identity Firm
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Is AI the End of SaaS as We Know It?
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The Best Customer Experience (CX) Conferences in 2026
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7 Safeguards for Observable AI Agents
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9 Execs on Why CCaaS Is So Busy Right Now
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Five Significant CX Announcements You May Have Missed
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Enterprise Connect 2026: A Different Kind of Vibe
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Human employees and AI agents: Colleagues, not competition
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Andi Barnett
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andrea.barnett@verint.com
Amy Haseltine
Analyst Relations
amy.haseltine@verint.com
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