Skip to main content
The Premier AI-Powered CX Event of the Year is June 22-25 in Las Vegas.
Verint Engage26 Event
Register Now
Register
Contact Sales
Login
Support
Verint home
Get a Demo
Search
Products
Open Platform
Open Platform Overview
Verint Da Vinci⢠AI and Bots
Open Engagement Data Hub
Platform Capabilities
Conversational and Agentic AI
Automation across all CX use cases and channels
CX Analytics
Turn CX data into insights in minutes
Knowledge Automation
A consistent, accurate source of truth for humans and bots
Copilots
Double agent capacity by automating manual tasks
Quality Automation
Automatically evaluate up to 100% of interactions
Workforce Engagement
The right employees, the right place, the right time
Financial Compliance
Trading and financial services compliance
Fraud and Security Solutions
Improve bank security investigations
Solutions
I want to...
Embrace Generative AI
Drive AI outcomes with GenAI
Improve My Service Quality
AI-powered quality across all customer touchpoints
Improve Agent Productivity
Increase contact center capacity with CX Automation
Access AI Innovations Now
Avoid a lengthy rip and replace project
Move to an Open CCaaS Platform
CX automation with a modern CCaaS
Increase CX Automation
Drive ROI with specialized bots
My industry is...
Banking
Insurance
Public Sector
Retail
Telecommunications
Customers
Customer Resources
Customer Support
Live product support and self-service options
Verint Connect
Customer portal & community
Verint Academy
Education and training to enhance your journey
Why Verint
Case Studies
Explore the powerful outcomes and innovative solutions made possible with Verint
Reviews
Trusted by customers, approved by analysts
Customer Commitment
We want Customers for Life, always
Services & Support Overview
Delivering value beyond the platform
ROI Center
Resources
Case Studies
Neo BPO Reduces Absenteeism and Turnover with Verint Interviewing Bot
MSC Expands Quality Analyst Team Capacity with Verint Quality Bot
Capitec Bank Reduces Manager Scheduling Time from Four Hours to 15 Minutes per Week
View All Case Studies
Verint Resources
Blog
Analyst Reports
eBooks
Whitepapers
Guides
View All Resources
Events
AMER Events
EMEA Events
APAC Events
View All Events
Partners
About Our Partners
Partner Overview
Become a Partner
Find a Partner
Verint Connect
Partner portal & community
Partner Case Studies
Five9 Helps Customers Transform Customer Engagement
Group Elite Facilitates Change and Modernization
Connex Improves the Call Center, Back Office and Branch
View All Case Studies
Company
Our Company
Overview
News & Insights
Leadership
Careers
Legal
Corporate Governance
Partners
Corporate Responsibility
Recent Press & News
Verint Genie Bot Honored Across Award Programs for Delivering AI-Powered Outcomes
Verint IVA Delivers Rapid CX for Digital Identity Firm
View More
Search
Contact Sales
Login
Support
Get a Demo
Close
Home
/
News
/
Page 18
/
News Archive
News
AI & Personalisation To Lead the Way In 2025 for UK Organisations: Insights from Customer Experience Live Show UK 2024
News
AI Agents Are Change Agents – In More Ways Than One
News
Building a security-first culture: Lessons for financial institutions
News
Verint Engage Presents CX Automation Via AI Tools and Chatbots
News
A Few Good Minutes with Verint Chief Product Officer Jaime Merritt
News
AI in the Enterprise: Why Specialized, Cute Bots and Smart Licensing Are Winning the Adoption Game
News
INTERNET TELEPHONY Announces Winners of 2024 Friend of the Channel Award
News
INTERNET TELEPHONY Announces Winners of 2024 Friend of the Channel Award
News
Verint Brings Its Bots to Avaya Contact Centers: On-Prem & In the Cloud
News
AI is Changing Everything: Key Takeaways from Verint Engage 24
News
A Q&A with Verint CEO Dan Bodner
News
Verint Engage 2024 – Quick Pix and Top Takeaways
Press and Analyst Contacts
Andi Barnett
Media Relations
andrea.barnett@verint.com
Amy Haseltine
Analyst Relations
amy.haseltine@verint.com
Search Modal
Search
Search
Begin typing to search, the field will be completed as you type.
Results
Search Modal
Search
Search
Begin typing to search, the field will be completed as you type.
Results
Video Modal
Download Audio Transcript
Watch the audio description version of this video
Watch the standard version of this video