Industry Analyst Quotes: Verint Open CCaaS

  • idc logo

    “Verint is committed to providing its clients with the technology to improve customer engagement, regardless of the source of that technology, through its Open CCaaS imperative.” - Haley Sutherland, Research Manager

    Sep 2023 Read More
  • Ventana Research Logo

    “Whether you call it Open CCaaS or not (and they do), Verint’s platform is a solid option for ensuring an orderly transition from a telephony-centric call center to a modern, integrated CX operation." - Keith Dawson, VP & Research Director

    Jun 2023 Read More
  • frost and sullivan logo

    "[Verint] named a leader in Frost & Sullivan’s Evaluation of End-to-End Customer Experience Platform Landscape. Organizations need to build an open CCaaS capability to drive CX regardless of where customers come in." - Frost & Sullivan Executive Brief

    Jun 2023 Read More