The Power of CX Automation

As contact center, CX and IT professionals, we all understand the constant challenge of delivering exceptional customer service while striving for improved operational efficiencies and best-in-class employee engagement. All of this in a rapidly changing environment where AI offers a new era of possibilities but in a landscape littered with hazards and dangers.

Please join us for an afternoon of insights and ideas as we examine the rapid expansion of the customer engagement sector in Thailand and demonstrate how Verint is solving these challenges and driving this growth with our AI-powered CX Automation platform.

As well as local and regional subject matter experts from Verint, we will also be joined by Krishna Baidya, Senior Director at Frost & Sullivan, who will share his observations together with the latest industry research.

To find out more, explore the agenda and Registration Closed for this must-attend event. Whether your interest Leaving the equation unbalanced can result in higher staff turnover, increased unplanned absence and ultimately, poor experiences for your customers.