September 23-25 
Rosen Shingle Creek
Orlando, Florida

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The Can’t-Miss CX Event of the Year

Calling all CX professionals! Verint Engage is the premier customer engagement conference designed to help you perfect your organization’s customer engagement strategy, take advantage of AI and CX automation, and get the most out of your Verint solutions. With sessions designed for contact centers, back offices, compliance, customer experience, digital marketing, IT, and operations, this conference can deliver the insights and inspiration to help you work more effectively and achieve your business goals.

Register now to discover the groundbreaking capabilities of our specialized AI bots, get tips and best practices from industry experts, have your say on the future of product innovation—and enjoy a networking opportunity like no other.

Start making your plans to join us in Orlando today!

  • Orientations

    New to Verint or an Engage first time attendee? These sessions are an opportunity to learn how to make the most of your time at this event. Get to know some of your industry peers, meet CX subject matter experts, and choose an agenda that aligns with your goals.

  • Customer Case Studies

    Learn from industry peers as they share how Verint applications improve their employee and customer experiences. Take a dive deep into customer use case sessions and gain a view into tangible, proven results.

  • Master Your Solutions

    See live demos of solution sets and applications in action. Discover how to apply best practice learnings to meet your most aspirational technology goals.

  • Industry Trends & Research

    The CX Industry’s top analysts, authors, and subject matter experts reveal latest trends and perspectives. Interactive panel discussions and lively Q&A will enrich your knowledge and inspire innovation.

  • Roadmap & Innovations

    Explore the latest developments in customer engagement innovation. Verint market strategists showcase the latest technologies to explore what the future may look like.

  • Bring it All Together

    Join your peers in an open forum to network and discuss key takeaways from the conference breakout sessions. Don’t miss the opportunities to chat about challenges within your role and work together to help each other solve unique (or not-so-unique) problems.

The Engage agenda is live!

Jam packed with sessions led by analysts, your industry peers, and Verint experts, Engage is the place to discover how to solve your most pressing issues with AI business outcomes, now.

Find the sessions that will help you take your brand’s CX to the next level.

View the Agenda

The Venue

A full-service luxury hotel, Rosen Shingle Creek features Spanish revival architecture and décor and all the amenities you’d expect, including on-site fine dining and cafes, challenging greens by Arnold Palmer Design Company, four outdoor pools, and award-winning customer service.

Located approximately 18 minutes from Orlando International Airport (MCO).

Rosen Shingle Creek

9939 Universal Blvd.
Orlando, FL 32819

(866) 996.6338

+1 (888) 987-6667

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Sponsorship opportunities

We cordially invite you to sponsor Verint Engage, the premiere customer engagement conference.

Verint Engage offers a unique opportunity to build relationships and accelerate your business. As a Verint partner, the conference provides the opportunity to engage with hundreds of premier organizations eager to learn how to increase CX automation, elevate CX and lower costs to deliver AI business outcomes. Now.

If you are interested, please contact

Read the Sponsorship Prospectus

Top 5 Reasons to Attend Engage 2024

  • Get fresh insights from amazing speakers

    Learn customer engagement secrets from some of the world’s most iconic brands.

  • Look into the future

    Energize your organization with new possibilities barely imagined a few years ago.

  • Fill in the blanks — fast

    Gain even more value from your Verint solutions through breakout sessions and customer success stories.

  • Experience innovations from us and our partners all in one place

    Dive into products during breakout sessions and check out the terrific demos in the exhibit hall.

  • Network, network, network

    Take advantage of opportunities to exchange ideas with peers, thought leaders, and industry experts, all in one place.

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Engage 2023 by the Numbers

  • 170+

    speakers, including analysts, customers, partners, and Verint team members, featured over the span of 3 days

  • 115+

    Customer Briefing Zone meetings held

  • 80+

    Ask the Experts sessions conducted

  • 110+

    keynote, panel, breakout, and user group sessions offered

  • 25

    countries represented at our industry’s premier and global customer engagement event

  • 11

    recognized Verint Global Customer Award Winners at an exclusive awards celebration with executives, industry analysts, and influencers

We Want to See You at Verint Engage 2024!

Register before August 24 and save $200 compared to our onsite rate.

Register for just $1,095
  • Feb 1 – Feb 29

  • March 1 – May 31

  • June 1 – Aug 23

  • Aug 24 – Sept 23

*Discounted rates for government & public sector customers, partners & sponsors are available.

*Cancellation Policy: In the event the registrant cancels their registration by sending an email to prior to August 23, 2024 the registrant will receive a refund for their conference fees based on these dates & percentages. Cancellations made after August 23, 2024 will not be refunded. Refund percentage by date, 100% when cancelled by March 17, 2024; 75% by June 21, 2024; 50% by July 19, 2024; 25% by August 23, 2024.

Announcing . . .

The Magic of CX Automation

The theme of this year’s Engage conference is a nod to not only the Magic City, host to this year’s event, but also to the incredible, CX-enhancing capabilities brought about by artificial intelligence. AI-based CX-automation solutions free agents from a plethora of tedious tasks so they can devote more time to helping your customers—which means that your organization can meet the increased demand for high quality service without costly increases in resources. It’s like . . . magic!

Global Customer Awards

Don’t miss the opportunity to be in the spotlight for your achievements! At Engage, we’ll recognize those that are using Verint solutions to drive CX automation—leveraging data, AI, and bots to elevate customer experience and lower cost. Nominations are open.

Learn more

A few of the leading brands that presented at Engage 2023

Some of the Luminaries and Analysts that presented at Engage 2023

Need to convince your boss that you should attend Engage?

Download this customizable justification letter, packed with reasons why approving your attendance would be a great decision.
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