Verint Virtual Assistant uses artificial intelligence and machine learning to create a modern engagement experience. Our conversational AI can predict what a customer wants, personalize the interaction, and determine the best next action to deliver a successful outcome. Empower your customers to help themselves quickly and with minimal effort.
Our open, modular conversational AI solution lets you start anywhere and helps protect your investment as you expand. Deploy a virtual assistant on one channel and automate a few of your highest volume interactions, then expand to more channels and expand the intelligence. Take control of your AI destiny with a full suite of tools, analytics, and a massive library of human-validated AI training data.