Verint Engagement Data Insights Value Realization Service

Amplify Your WFM Solution with Real-time Insights

There is so much untapped data in your Verint Workforce Management (WFM) solution. Verint’s team of experts will work with you to access your interaction, experience and workforce data to drive enriched reporting and real-time insights.

“[Our Verint Consultant] was able to answer all questions and take us through every Verint function we requested. I feel so much more confident in using the system and my skillset has definitely expanded.”

Using the Verint Data Insights Bot’s highly intuitive, search-driven interface powered by natural language search and GenAI, you will be able to dig into your data to uncover the root cause of issues, compare performance between teams, understand shrinkage, and more.

Verint Engagement Data Insights Value Realization Service will help you fine tune and optimize data insights to ensure you are getting the most value out of your WFM solution.

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