Verint Engage 2026 Brought Together the Leaders Driving the Future of CX

The CX event of the year

Thank you to everyone who joined us in Las Vegas for three days of practical innovation, breakthrough insights, peer-to-peer collaboration, and candid conversations about the AI Reality Check – and what it means for the future of customer experience.

Verint Engage 2026

Verint Engage 2026 brought together CX leaders, innovators, and practitioners for three days focused on the future of customer experience and the AI Reality Check facing organizations today. Through expert insights, customer success stories, and hands-on innovation, attendees explored how to close the gap between AI investment and measurable business outcomes – moving beyond experimentation to deliver real results at scale.

Engage26 Audience
  • 1000+ attendees

    CX leaders and innovators came together to explore how AI and automation are shaping the future of customer experience.

  • 50+ hours of content

    Sessions packed with actionable insights from CX leaders, AI innovators, and Verint experts focused on measurable business results.

  • 3+ days of networking

    From breakout sessions to celebration events, attendees built valuable connections, exchanged ideas, and shared practical strategies.

What 1,000+ CX leaders and practitioners experienced at Engage 2026

  • Networking Opportunities

    Attendees found their community through dedicated networking activities and sessions. Whether they were looking to connect with others in their industry, discuss use cases with fellow Verint customers, or engage with Verint partners, they discovered it all at Verint Engage.

  • Customer Case Studies

    Attendees participated in a diverse range of breakout sessions, each thoughtfully designed to drive meaningful AI business outcomes. They gained insights from visionary thought leaders, engaged directly with product experts, and exchanged ideas with peers who are actively shaping the future of their industries.

  • Solution Master Classes

    Attendees got an up-close look at some of the latest innovations across the Verint Platform and from our amazing partners. They chatted with Verint experts, connected with sponsor teams, shared what they love about Verint products, and dove deep into platform capabilities—all within the Innovation Pavilion.

  • Industry Trends & Research

    Attendees rolled up their sleeves for expert-led, hands-on training and workshops designed to meet them wherever they were in their Verint journey. Whether they were just getting started, sharpening existing skills, troubleshooting specific technical questions, or exploring how Verint AI could solve their most pressing use cases, they found practical guidance and real-world insights tailored to their needs.

  • Roadmap & Innovations

    While Verint Engage 2026 packed in plenty of learning and networking, it also delivered excitement and fun to keep the energy high throughout the event. Attendees enjoyed inspiring keynote sessions, lively evening events, and exclusive invite-only experiences that added a memorable touch to the week. It was the perfect balance of insight and entertainment.

  • Bring it All Together

    Attendees took part in exclusive sessions tailored to their roles and organizations. Programs like the Global Customer Awards, Executive and Partner Summits, Influencer Program, and Customer Advisory Boards delivered inspiration and real-world AI outcomes.

Global Customer Awards

Honoring brands using CX Automation to drive extraordinary outcomes

Verint’s Engage Global Customer Awards celebrated individuals and organizations using Verint solutions to achieve extraordinary business outcomes. By harnessing data, AI, and bots, these customers elevated the customer experience while driving operational efficiency. Awards were presented across several categories, honoring innovation, impact, and leadership in customer engagement.

Verint Engage26 Customer Awards

2026 Global Customer Award Winners

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Excellence in Elevating Experience

Increased Agent Capacity

Accelerated Insights with AI

Supercharged Self-Service

  • PLATINUMColumbia Bank – Laura Green
  • GOLD: A national multiline insurance agency
  • SILVERGreenShield – Stephen Blair

Extraordinary Innovation

Excellence in Elevating Experience

2026 Engage Global Partner Awards

Verint’s Global Partner Awards honored organizations that delivered outstanding customer success using Verint solutions. Winners were selected for their expertise, proven results, and commitment to driving tangible AI-powered business outcomes through the Verint Open Platform. Recognized across consulting, sales, and marketing, these partners played a key role in helping brands unlock real value with AI.

2026 Global Partner Award Winners

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Global Winner

  • Global Partner of the Year – Five9

North American Winners

Latin American Winners

  • Latin America Rising Star of the Year – Cisco LatAm
  • Latin America CX Automation Award – Avaya LatAm
  • Latin America Innovation with AI & Bots – Datagrama Comunicaciones

Global Winner

  • Global Partner of the Year – Five9

Thank you to our 2026 Sponsors

Platinum Sponsors

  • Avaya Logo
  • Five9 Logo
  • spar solutions logo

Gold Sponsors

  • Amazon Web Services Logo
  • Connex Logo
  • Servion Logo
  • Truiem logo
  • Quantum Metric logo

Brand Sponsors

  • Oracle logo
  • ttec logo
  • Virsae logo
  • vonage logo