Engagement Innovation: How Knowledge Management Delivers Service AnywhereFriday, February 10th, 2023Comments Offon Engagement Innovation: How Knowledge Management Delivers Service AnywherePosted in
Power-up your CCaaS desktop with Verint Case and Knowledge ManagementThursday, February 2nd, 2023Comments Offon Power-up your CCaaS desktop with Verint Case and Knowledge ManagementPosted in
Digital Customer Experience: Anticipate, Automate and InnovateThursday, February 2nd, 2023Comments Offon Digital Customer Experience: Anticipate, Automate and InnovatePosted in
Case Management Professional – Process Management Workshop [Part 2 of 2]Thursday, February 2nd, 2023Comments Offon Case Management Professional – Process Management Workshop [Part 2 of 2]Posted in
Case Management Professional – Process Management Workshop [Part 1 of 2]Thursday, February 2nd, 2023Comments Offon Case Management Professional – Process Management Workshop [Part 1 of 2]Posted in
Community Client Round Tables: Your Burning Speed Topics DiscussedThursday, February 2nd, 2023Comments Offon Community Client Round Tables: Your Burning Speed Topics DiscussedPosted in
The Age of Automation: How Conversational CX Guides Your Channel StrategyTuesday, January 31st, 2023Comments Offon The Age of Automation: How Conversational CX Guides Your Channel StrategyPosted in
Delivering Great Experiences for Citizens: CX For the Public GoodTuesday, January 31st, 2023Comments Offon Delivering Great Experiences for Citizens: CX For the Public GoodPosted in
Add sophisticated Case Management to Your Contact CenterTuesday, January 31st, 2023Comments Offon Add sophisticated Case Management to Your Contact CenterPosted in
Add Customer Feedback for a Total Quality view – It’s Easy!Tuesday, January 31st, 2023Comments Offon Add Customer Feedback for a Total Quality view – It’s Easy!Posted in