The Naked Truth About Moving Citizen Services to the Cloud Wednesday, May 3rd, 2023 Comments Off on The Naked Truth About Moving Citizen Services to the Cloud Posted in
Conduent Shares Best Practices in the Ever-Popular Voice Channel Wednesday, May 3rd, 2023 Comments Off on Conduent Shares Best Practices in the Ever-Popular Voice Channel Posted in
Direct Energy Generates Positive Impact From VoC Data and Verint XM Thursday, March 30th, 2023 Comments Off on Direct Energy Generates Positive Impact From VoC Data and Verint XM Posted in
Leveraging Customer Feedback: Listen, Learn & Act on Your Customers’ Needs Thursday, March 23rd, 2023 Comments Off on Leveraging Customer Feedback: Listen, Learn & Act on Your Customers’ Needs Posted in
Growing AT&T’s Digital CX Maturity Model Tuesday, March 14th, 2023 Comments Off on Growing AT&T’s Digital CX Maturity Model Posted in
Delivering Great Experiences for Citizens: CX For the Public Good Tuesday, January 31st, 2023 Comments Off on Delivering Great Experiences for Citizens: CX For the Public Good Posted in
Citizen Engagement Elevated Tuesday, January 31st, 2023 Comments Off on Citizen Engagement Elevated Posted in
Add Customer Feedback for a Total Quality view – It’s Easy! Tuesday, January 31st, 2023 Comments Off on Add Customer Feedback for a Total Quality view – It’s Easy! Posted in
The Transformational Power of Total Quality Tuesday, January 31st, 2023 Comments Off on The Transformational Power of Total Quality Posted in
Getting Value from Customer Engagement Data Tuesday, January 31st, 2023 Comments Off on Getting Value from Customer Engagement Data Posted in