The Naked Truth About Moving Citizen Services to the Cloud Wednesday, May 3rd, 2023Comments Off on The Naked Truth About Moving Citizen Services to the CloudPosted in
Conduent Shares Best Practices in the Ever-Popular Voice Channel Wednesday, May 3rd, 2023Comments Off on Conduent Shares Best Practices in the Ever-Popular Voice ChannelPosted in
Direct Energy Generates Positive Impact From VoC Data and Verint XM Thursday, March 30th, 2023Comments Off on Direct Energy Generates Positive Impact From VoC Data and Verint XMPosted in
Leveraging Customer Feedback: Listen, Learn & Act on Your Customers’ Needs Thursday, March 23rd, 2023Comments Off on Leveraging Customer Feedback: Listen, Learn & Act on Your Customers’ NeedsPosted in
Growing AT&T’s Digital CX Maturity Model Tuesday, March 14th, 2023Comments Off on Growing AT&T’s Digital CX Maturity ModelPosted in
Delivering Great Experiences for Citizens: CX For the Public Good Tuesday, January 31st, 2023Comments Off on Delivering Great Experiences for Citizens: CX For the Public GoodPosted in
Citizen Engagement Elevated Tuesday, January 31st, 2023Comments Off on Citizen Engagement ElevatedPosted in
Add Customer Feedback for a Total Quality view – It’s Easy! Tuesday, January 31st, 2023Comments Off on Add Customer Feedback for a Total Quality view – It’s Easy!Posted in
The Transformational Power of Total Quality Tuesday, January 31st, 2023Comments Off on The Transformational Power of Total QualityPosted in
Getting Value from Customer Engagement Data Tuesday, January 31st, 2023Comments Off on Getting Value from Customer Engagement DataPosted in