Costco Travel Leverages Verint DPA to Streamline IVR and Elevate CX

Friday, April 21st, 2023

Platform Uniformity in the Cloud: Continuum Connects the Dots

Monday, March 6th, 2023

FPL Mitigates CX Disruptions with Verint Speech Analytics and DPA

Tuesday, February 28th, 2023

Cigna Unlocks the Power of Verint for a Best-in-Class Total Quality Program

Tuesday, February 28th, 2023

The Transformational Power of Total Quality

Tuesday, January 31st, 2023

Quiet Quitting and the Role of WFM in the Back Office

Monday, January 30th, 2023

Excellus BCBS & Grainger Use DPA for Back-Office QM & Process Improvement

Thursday, January 26th, 2023

DPA Masterclass: Effective Trigger Management

Thursday, January 26th, 2023

Deep Dive into the Verint Platform Functional Maturity Path for Back Office

Thursday, January 26th, 2023