Verint Named a Frost & Sullivan Voice of Customer Analytics Market Leader
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We’re thrilled to share that Verint is named a Leader by industry analyst Frost & Sullivan in the Frost Radar: Voice of the Customer Analytics, 2025 Report.
The report highlights Verint’s 50+ AI-powered CX Automation bots, open platform flexibility, and outcome-driven deployment model providing measurable business outcomes.
It also spotlights Verint’s broad portfolio strength, interoperability with other systems, GenAI-driven automation to help enterprises achieve measurable outcomes in weeks, and more.
Verint stands out as a leader in shifting from reactive to predictive Voice of the Customer (VoC) analytics, mining unstructured data at scale, hyper-personalization driven by the power of AI, and integrating VoC across channels to deliver unified insights.