Verint and Wordwatch Empower Global Clients with Enhanced Communications Data Management and Compliance

By: Erik Joo

We’re excited to announce that Verint and Wordwatch have teamed up, giving Verint Financial Compliance the ability to ingest third-party legacy interaction data captured by Wordwatch.

Through this partner program, Verint can expand its financial compliance and AI-powered Communications Analytics capabilities to legacy interactions and deliver financial services firms real AI business outcomes, such as:

  • Adhering to regulatory requirements to prevent legal sanctions and reputational damage
  • Gain valuable interaction data insights to speed up audio reviews and improve compliance processes
  • Creating efficiencies and cost savings by decommissioning legacy voice recording infrastructure

To find out more, read Wordwatch’s press release here.

 

Erik Joo

Product Marketing Manager, Verint

Erik looks after Verint’s market-leading, AI-powered CX Analytics, Financial Compliance, and Fraud Prevention solutions, including Verint Speech Analytics, Verint Genie Bot, and Verint Trust Bot. He works closely with the Go-to-Market and Product teams to craft compelling messaging and bring it to life across campaigns, events, and various content types including blogs, eBooks, video scripts, web and social copy, and sales collateral. Before Verint, Erik gained valuable experience in B2B marketing, copywriting, and communication at big tech and telco companies such as IBM, SAP, and Vodafone, as well as through a variety of exciting projects in the advertising industry. He also doubles as a professional voice actor.

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