Awards & Recognition

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  • badges

    12 Badges in G2's Fall 2022 Report

  • KMWorld Trend Setting Products of 2022

    KMWorld Trend Setting Products of 2022

  • 2022 CRM Industry Awards logo

    The 2022 CRM Industry Leader Awards: The Best Workforce Optimization/Engagement Management (WFO/WEM)

  • 2022 CRM Industry Awards logo

    The 2022 CRM Industry Leader Awards: The Best Contact Center Interaction Analytics

  • 2022 UC Today Verint Compliance Product award

    2022 UC Awards: Verint Financial Compliance

  • 2022 CRM Top 100 award

    2022 CRM Top 100

  • 2022 KMWorld AI 50 award

    2022 KMWorld AI 50

  • AI Breakthrough Awards: Verint Conversational AI

  • TMC CRM Excellence Award: Verint Customer Cloud Platform

  • KMWorld 100 Companies That Matter in Knowledge Management 2022

  • Business Intelligence Customer Service Excellence: Verint Customer Engagement Cloud Platform/Technology of the Year

  • Business Intelligence AI Excellence: Verint Intelligent Virtual Assistant

  • TMC Customer Product of the Year – Verint Real-Time Agent Assist

  • 2022 CRM Watchlist Winner

  • Stevie Awards: Sales & Customer Service, Contact Center Solution

  • KMWorld award

    Best Text Analytics and NLP—Verint Text Analytics

  • KMWorld award

    KMWorld Trend-Setting Products of 2021—Verint Customer Engagement Cloud Platform

  • CX Today Award

    CX Today: Top Speech Analytics Solutions. IT Media

  • KM World Award

    KMWorld AI50 : The Companies Empowering Intelligent Knowledge Management 2021

  • AI Award

    2021 AI Breakthrough Awards Best Virtual Agent Solution: Verint IVA Professional (Pro) Package

  • Globe Award

    2021 Globee Customer Sales and Service World Awards Best New Product or Service for Contact Center: Verint Workforce Engagement Cloud–GOLD WINNER

  • Globe Award

    2021 Globee Customer Sales and Service World Awards Best New Product or Service for Customer Service: Verint Knowledge Management–GOLD WINNER

  • Globe Award

    2021 Globee Customer Sales and Service World Awards Business Intelligence Solution: Verint Engagement Data Management–GOLD WINNER

  • Trading Tech Award

    Verint Financial Compliance: Best Trading Infrastructure Monitoring Platform, TradingTech Insights Awards

  • CRM Award

    TMCnet CRM Excellence Award – Verint Workforce Engagement

  • Microsoft Awards

    Microsoft Certified Microsoft Teams Recording Solution

  • Sell Side Award

    Verint Financial Compliance — Best Sell-Side Compliance Product

  • AI Award

    Verint IVA—Natural Language Processing

  • TMC Award

    2021 CUSTOMER Product of the Year Award: Verint Customer Engagement Platform

  • KM World Award

    2021 KMWorld Top 100 Companies that Matter IT Media

  • Stevie Award

    2021 Stevie Awards – Customer Service Solutions Technology Partner of the Year—Bronze Stevie

  • Buy Side Award

    Buy-Side Technology Awards 2020 Best buy-side compliance product – trading: Verint Financial Compliance

  • KM World Award

    KMWorld Readers’ Choice Awards Best Help Center Automation: Verint Contact Center Desktop and Process Analytics

  • KM World Award

    KMWorld Readers’ Choice Awards Best Text Analytics and NLP: Verint Text Analytics

  • KM World Award

    KMWorld Readers’ Choice Awards Best Customer Experience and Support: Verint Knowledge Management

  • Central Banking Award

    Central Banking 2020 Fintech & Regtech Global Awards – Data Management Partner for Regulatory Compliance

  • CEM Award

    CIO Review Most Promising CEM Solution Provider

  • CSS Gold Award

    Cloud Computing/SaaS Product or Service for Contact Center GOLD WINNER Verint | Melville, NY USA | Verint Virtual Assistant|

  • CSS Silver Award

    Cloud Computing/SaaS Product or Service for Contact Center SILVER WINNER Verint | Melville, NY USA | Verint Workforce Management|

  • CSS Gold Award

    Interactive Voice Response Solution GOLD WINNER Verint | Melville, NY USA | Verint Voice Self-Service |

  • Trend Setting Award

    KMWorld Trend-Setting Products of 2020 IT Media

  • CIA Award

    CRM Magazine WFO and Analytics Industry Leader IT Media

  • Analytics Insights Award

    Analytics Insights Top 10 Speech Recognition Companies to Watch In 2020

  • ai breakthrough award

    2020 AI Breakthrough Awards: Best AI-Based Solution – Customer Service

  • CCW Award

    2020 CCW Excellence Awards: Automation Solution of the Year

  • CRM top 100 award

    Destination CRM: The 2020 CRM Top 100 Companies in Customer Service, Marketing and Sales

  • CRM award

    TMC CRM Excellence Award IT Media

  • KM World

    KMWorld AI 50 Award IT Media

  • Speech award

    2020 Speech Technology People’s Choice Awards: AI / Machine Learning / Natural Language

  • Speech award

    2020 Speech Technology People’s Choice Awards: Chatbots

  • Speech award

    2020 Speech Technology People’s Choice Awards: IVR

  • Speech award

    2020 Speech Technology People’s Choice Awards: Speech Analytics

  • Speech award

    2020 Speech Technology People’s Choice Awards: Speech to Text

  • CS Award

    2020 Business Intelligence Excellence in Customer Service Awards

  • CRM Watch Award

    2020 CRM Watchlist – Winner IT Media

  • Stevie Award

    Stevie Awards – Best Customer Engagement—Silver Stevie

  • Stevie Award Bronze

    Stevie Awards- Customer Service Solutions Technology Partner of the Year—Bronze Stevie

  • TMC Award

    CUSTOMER Product of the Year Awards IT Media

  • SPG Award

    16th Annual Info Security Product Guide’s 2020 Global Excellence Awards—Gold Winner

  • KM World Award

    KMWorld 100 Companies That Matter in Knowledge Management 2020

  • TMC Award

    2019 CUSTOMER Workforce Optimization Innovation Award

  • TMC Net Award

    Verint Named Winner in TMCnet CUSTOMER Magazine 2019 Contact Center Technology Award

  • CX Day Award

    2019 CX Impact Award Winners—Outstanding Providers: Rob Lamoureux

  • KM Promise Award

    Verint Named Winner of KMWorld Promise Award IT Media

  • CCA Award

    Verint Transversal/Sainsbury’s Argos Named Best CX Transformation Through Technology Partnership/ CCA Excellence Awards

  • Buyside Award

    WatersTechnology Best Buy-Side Compliance Product – Trading: Verint Financial Compliance named Winner

  • IDC Fintech Award

    For Six Years Running, Verint Named in IDC FinTech’s Top 25 Financial Technology Providers

  • Infosecurity Award

    Info Security Product Guide Awards—Innovation in Cloud Security

  • consumidor award

    Verint Speech Analytics Named Winner of the Consumidor Moderno Award for Customer Service Excellence in Brazil

  • conarec award

    Premio Conarec 2019—Best Speech Analytics System

  • CRM Award

    2019 CRM Watchlist Winner IT Media

  • Regtech Award

    RegTech Insight Awards 2019—Best Vendor Solution for Managing Conduct Risk, Verint Financial Compliance

  • Ventana Award

    Ventana Digital Innovation Award Winner—Best and Most Innovative Solution for Customer Engagement Excellent, Verint Unified VoC

  • CSS Award

    Customer Sales & Service World Award Winner—Best New Product or Service for Contact Center, Verint Automated Verification

  • CCW Award

    CCW Excellence Award Winner—Verint Workforce Optimization Solution. Verint Customer Bullhorn Named Best in Class Contact Center

  • Forrester

    Two Verint VoC Solutions Recognized in “The Forrester Wave™: Digital Voice-Of-The-Customer Specialist Platforms” report by Forrester Research, Inc.

  • Incitegroup Award

    Verint Named Finalist for ‘Solution Provider of the Year’ for Incite Group Customer Service Awards; Verint Customers Also Named Finalists: MSC Industrial and Bullhorn

  • PCA Award

    Verint Speech Analytics Wins Speech Technology Magazine People’s Choice Award

  • 100 Companies That Matter

    Verint Named to KM World’s 100 Companies that Matter

  • CS Award

    Verint Named Finalist for 3 CCW Excellence Awards; Verint Customers Also Named Finalists: Bullhorn, backcountry.com and Navy Federal

  • CRM Award

    Verint Named Leader in CRM Service Awards in 5 Categories

  • AI Award

    Verint Wins AI Breakthrough Award for ‘Best Chatbot Solution” category

  • AI Award

    AI Breakthrough Award winner for Intelligent Self-Service under “Best Overall AI Solution” category

  • Saddle tree award

    Saddletree Research’s Kachina Award Winner for Self-Service Offerings

  • CCW Award

    CCW Excellence Awards “Next-Gen Innovation of the Year” winner for Intelligent Self-Service

  • Alight Award

    Alight Wins 2018 Opus Research Award for Innovative Use of Verint’s Intelligent Virtual Assistant Solution

  • Opus Award

    Alight Wins 2018 Opus Research Award for Innovative Use of Verint’s Intelligent Virtual Assistant Solution

  • Pelorus Award

    Global Market Leader in Pelorus Associates 2018 Workforce Management Systems Market Report

  • Guardian Award

    “Innovative Partner of the Year” from Guardian Life at the Annual IT&SS Supplier Summit

  • cx Day Award

    CXPA’s 2017 “CX Impact Award” for the Verint Customer Experience Program

  • Loyalty award

    Loyalty360 Customer Awards Silver Win for Allianz Partners’ use of Verint Speech Analytics, in “Experience & Design” Category

  • Ventana Research Award

    Top Supplier and Hottest Vendor in the latest Ventana Research Value Index for Workforce Optimization

  • Frost Award

    Top Vendor in Frost & Sullivan 2018 Asia Pacific Contact Center Applications Market Report

  • Frost Award

    Frost & Sullivan Market Leadership Award for Latin American Contact Center Applications

  • Frost Award

    Frost & Sullivan’s “Latin America Customer Service Leadership Award” for Outstanding Performance and Developing Customers for Life

  • Forrester

    Cited by Forrester as “One of the Customer Feedback Management Vendors That Matter Most”

  • Forrester

    A “Leader” in the latest Forrester Wave: Workforce Optimization Suites

  • Forrester

    A “Strong Performer” in the latest Forrester Wave: Customer Service Solutions for Enterprise Organizations

  • DMG Award

    Perfect Overall Vendor Satisfaction & Highest Overall Product Satisfaction Scores in DMG 2018/2019 Speech Analytics Report

  • Gather Award

    A “Leader” for 10 consecutive years in the Gartner Magic Quadrant for Workforce Engagement Management

  • crm award

    CRM Service Leader Awards 2018 - Interactive Voice Response (IVR)

  • crm award

    CRM Service Leader Awards 2018 - Contact Center Search (Knowledge Management)

  • crm award

    CRM Service Leader Awards 2018 - Enterprise Feedback Management

  • CRM Service Leader Awards 2018 - Contact Center Analytics

  • CRM Service Leader Awards 2018 - Workforce Optimization

  • CRM Service Leader Awards 2018 - Customer Case Management

  • CRM Service Leader Awards 2018 - Contact Center Search (Knowledge Management)

  • Info security award

    Info Security Products Guide Global Excellence Awards Gold Winner for Identity Authentication and Fraud Detection in “Most Innovative Security Product of the Year” category

  • International Business Awards’ “Gold Stevie Winner” for Verint rebrand and new website, in “Best Overall Web Design” category

  • Customer award

    2018 “Product of the Year” winner for Customer Engagement from CUSTOMER Magazine

  • CEO World Award

    CEO World Awards 2018 Gold Winner for About Verint Video under “Video of the Year – Brand Awareness” category

  • IDC award

    IDC Financial Insights’ FinTech Top 25 ranking

  • Ava award

    AVA Digital Awards Gold Winner for excellence in digital creativity, branding and strategy in website redesign

  • Building award

    Verint Technology Named Among Top 67 Money-Saving Products for 2018

  • Verint Named Gold Stevie Award Winner for Enterprise Feedback Management in the “Best New Product or Service of the Year – Software – Relationship Management Solution” category

  • it-midia award

    Software Magazine One of 100+ 2017 IT Innovators named by IT Midia Brazil

  • Software Magazine “Software 500”; #106 under business intelligence and analytics software

  • Best in Biz Awards Winner: “Most Customer Friendly Large Company of the Year

  • Ventana Research’s Digital Innovation Awards Finalist in “Customer Excellence” for Digital Feedback Management

  • AIconics Award Finalist for Robotic Process Automation

  • Internet Telephony “Product of the Year” for Recording

  • Named to FinTech Top 25 ranking, sponsored by IDC Financial Insights

  • KMWorld’s “Trend-Setting Products” for Mid-Market Workforce Optimization

  • Contact Center Technology Awards winner for Employee Engagement ” category

  • Verint Received CRM’s Service Winner recognition for Workforce Optimization Suite; TEN consecutive years (2008-2017)

  • Verint Received CRM’s Service Winner recognition for Interactive Voice Response (Voice Self-Service)

  • Verint Received CRM’s Service Leader recognition for Contact Center Search (Knowledge Management); three consecutive years (2015-2017)

  • Verint Received CRM’s Service Leader recognition for Customer Case Management

  • Verint Received CRM’s Rising Star recognition for Moving Across Channels and into the Cloud

  • Verint Received KMWorld’s 2017 “100 Companies That Matter in Knowledge Management”

  • Earned Silver Stevie Award for Sales and Customer Service in Verint Customer Engagement™

  • Named The 56 Group’s “CRM Watchlist” Winner with Distinction for Verint Customer Engagement™

  • Honored by CUSTOMER Magazine’s 2017 CRM Excellence Awards for Verint Engagement Channels™

  • Awarded TMC’s Communications Solutions 2017 Product of the Year Award for Verint Back-Office Workforce Optimization™

  • Verint Named CCW Excellence Awards 2017 Finalist as a Workforce Optimization

  • Named Info Security Products Guide Global Excellence Awards Finalist for Verint Identity Authentication and Fraud Detection™

  • Verint Received CUSTOMER magazine’s 2017 TMC Workforce Optimization Innovation Award

  • Honored with CUSTOMER’s 2017 Product of the Year Award for Verint Robotic Process Automation™

  • Awarded INTERNET TELEPHONY’s Product of the Year Award for Verint Call Recording™