Mary Lou Joseph

Senior Director of Content Marketing

Mary Lou Joseph is a Sr. Director, Content Marketing at Verint. For almost 20 years she’s been sharing how workforce engagement solutions can help ease the burden on front-line managers and staff in contact centers, back offices, and bank branch environments. Mary Lou especially enjoys working with Verint customers to understand and share their stories of how they improved productivity, employee engagement, and retention, and delivered faster, better service to their customers with CX Automation.