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Enterprise Workforce Optimization

Enterprise Workforce Optimization

Optimize Your Operations with Verint Products


Verint Enterprise Workforce Optimization (WFO) products help organizations use the voice of the customer to drive operational excellence. Organizations around the globe rely on our customer-centric workforce optimization solutions to help them align their business processes around their customers’ wants and needs. In doing so, enterprises can enhance customer satisfaction and loyalty—while reducing operating costs, identifying revenue opportunities and competitive advantages, and improving performance and profitability. Our solution portfolio includes:

Verint Workforce Optimization helps contact centers, branch and back-office operations, marketing and customer care, and financial compliance organizations deliver world-class customer experiences. Our solutions provide actionable intelligence for enhancing products, processes, and workforce performance; reducing costs and liability; and generating revenue and competitive advantage.

Many industries rely on Verint workforce optimization solutions to provide insight into workforce performance, internal processes, and the customer experience.

Discover how organizations around the world rely on Verint workforce optimization solutions to help them optimize performance and customer service. Our solutions are deployed across a variety of industries, where they address customer needs that range from simple to highly complex.

Explore Verint's workforce optimization software and services to learn more about how we can help your business. If you'd rather discuss our solutions with a Verint representative, we invite you to call your local Verint office or contact us via our online form.