AI Insights for Financial Compliance
Use communications data to protect your organization from legal sanctions and reputational damage. Enrich surveillance and CRM systems while cutting costs, boosting efficiency, and reducing errors to improve customer satisfaction.
AI Business Outcomes from Verint Customers
€8.9M Saved per Year
A large financial services firm uses Notes & Actions Insights to eliminate manual note-taking and writing follow-up actions.
Increased Capacity by 20%
Firms can increase staff efficiency by 20% by reducing time spent on manual communications review.
Register for the webinar: Recording, Analytics, and Conduct Risk: The $10B Opportunity
Regulatory expectations are expanding beyond traditional communications compliance, creating new opportunities to address non-financial misconduct across voice, chat, Teams, and video. Yet most recorded interactions still go unanalyzed, leaving significant compliance, conduct, and business value untapped.
Discover how recording and analytics can help organizations identify conduct risk, unlock new business insights, and create revenue opportunities, with the flexibility to deploy on-premises, in hybrid environments, or in the cloud.
Mitigate risk and improve efficiencies with AI-enhanced insights
As the communications landscape and regulatory requirements become more complex, financial services firms often struggle with legal sanctions, reputational damage and operational inefficiencies
Verint Financial Compliance (VFC) offers unmatched AI Insights to help organizations reduce the risk of non-compliance and misconduct and also enhance operational efficiency via repurposing data in downstream systems.
Read our eBook to learn more about the biggest voice compliance challenges faced by financial services firms and how AI-powered speech transcription and analytics can help solve them.
Discover unmatched AI insights for the financial markets
Conduct Risk Insight
Conduct Risk Insight automatically assesses potential conduct risk within a bank using secure and explainable AI to understand the context of any risks found. As a result, it helps surveillance platforms reduce false positive alerts, enabling staff to focus on real potential risks.
Summary, Notes & Actions Insight
Summary, Notes & Actions Insight automatically generates concise, persona-based summaries of interactions, along with structured meeting notes and follow-up actions tailored to specific use cases and outcomes. It highlights key discussion points based on recipient needs, helping organizations cut costs, improve efficiency, productivity, and service quality, while enriching CRM and surveillance systems.
Non-Financial Misconduct Insight
Non-Financial Misconduct Insight automatically analyzes employee communications to identify indicators of bullying, harassment, intimidation, and other harmful workplace behaviors – in compliance with the Financial Conduct Authority’s PS25/23 framework. It helps organizations detect potential misconduct earlier, prioritize the most serious cases, support employee wellbeing, and strengthen conduct oversight in response to evolving regulatory requirements.
Suitability Assessment Insight
Suitability Assessment Insight automatically evaluates every recorded advisory call against MiFID II and MiFID III suitability requirements. By analyzing call transcripts against key compliance controls, it provides clear verdicts, supporting evidence, and documented reasoning for every interaction, helping compliance teams scale reviews, streamline audits, and strengthen regulatory oversight.
AI insights for AI business outcomes
VFC AI Insights can help financial institutions drive real AI Business Outcomes:
- Help surveillance teams reduce false positives
- Avoid fines and reputational damage
- Save costs
- Boost surveillance productivity
- Enhance service quality
- Improve customer satisfaction
End-to-end compliance platform
AI Insights are integrated seamlessly into Verint Financial Compliance, further expanding the trusted solution’s best-in-class capabilities.
Verint Financial Compliance is a unified compliance platform combining multi-channel and multi-modal communications capture, speech transcription and analytics pre-trained for the financial markets, as well as AI-enhanced insights.
It’s a robust solution that helps you capture conversations across channels and devices, proactively maintain compliance with regulations, and enrich voice communications with best-of-breed AI-powered capabilities.
Discover Verint Communications Analytics
AI Insights use the highly accurate transcription and analytic capabilities offered in Communications Analytics, Verint’s finance-focused speech transcription and analytics solution.
Verint Communications Analytics helps you find the compliance gaps in regulated conversations through multilingual transcription, automatic sentiment analysis, channel shift detection, and more.
Secure, explainable AI in all deployment scenarios
Powered by secure AI, VFC AI Insights keep your data safe and completely in your control, whether they’re deployed on prem, in the cloud, or in a hybrid environment. What’s more, they provide complete functional parity in all deployment scenarios.
They leverage secure and responsible AI, giving you a detailed, auditable explanation for each conclusion it makes, so you can make informed decisions.
Learn more on the importance of AI in financial compliance from our executive perspective.
Maximize energy efficiency
VFC AI Insights use the right tool for the right job. They don’t utilize unnecessary amounts of computing power for tasks that don’t need it.
This ensures optimal performance and significantly reduces energy consumption. As a result, it can not only save you resources and cost, but it also favors the environment.
Related resources
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