Verint Mid-Market Solutions

Verint offers market-leading, unified workforce optimization solutions tailored to fit the specialized needs of the mid-sized contact center.

Bringing market-leading, unified workforce optimization solutions to mid-sized contact centers.

At Verint, we understand that your success depends on solutions that are proven, practical, and flexible — no matter the size of your contact center. That’s why we’re offering product packages to help bring our market-leading, unified workforce optimization solutions to mid-sized contact centers.

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Providing solutions to mid-sized businesses, Verint’s tailored feature set helps mid-sized contact centers meet evolving customer expectations at a competitive price point. With simplified implementation and flexible deployment, Verint is your go-to provider for mid-market solutions.

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Verint’s streamlined product packages for the mid-market include the most commonly requested features for:

Because this functionality all works together, Verint can offer greater insight into workforce performance, customer interactions and customer service processes.

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