Ebook

Value Realisation Services

Transform your Operation! Realise the potential and power of the Verint platform using our Value Realisation Services!

Dealing with the day to day demands of BAU can be challenging – there is quite often a capacity gap between the work you have to do, the analysis you want to do and the improvements you’d like to make. VRS can help!

Verint can provide the support you need to improve the benefits and ROI you see from the platform – speeding up the time to value and freeing up more of your valuable time.

Verint can provide everything you need:

  • Healthchecks and guidance
  • Tailored training
  • Configuration and build assistance
  • Analysis and actionable Insight

We can even provide you with a Verint SME to work as part of your team!

Take a look at our ebook – see how we ensure you realise value and improve your ROI.

Looking to improve your:

  • Service Levels
  • First Call Resolution
  • FTE requirements
  • Employee Satisfaction
  • Customer Satisfaction
  • Quality scores
  • Knowledge capability
  • Automation
  • Reporting capability
  • Agent Empowerment

Or any other of your key metrics so you can deliver better customer service?

Download the ebook – then contact us to explore how Value Realisation Services can help!

Download the ebook

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