As civic leaders of the world over keep saying: these are, indeed, unprecedented times. The global COVID-19 pandemic means that government at all levels, as well as voluntary and non-profit organizations, are desperately trying to reconcile the tension between keeping employees and their families safe, continuing to deliver essential services, and delivering the additional services demanded by the crisis. But, how can they efficiently respond to these new and unanticipated challenges?
Read this eBook to see how Verint can help you safeguard citizens in times of crisis.