Analyst Report

Decision Makers’ Guide to Enterprise Intelligent Assistants

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In the crowded intelligent virtual assistant market, there’s a lot of noise from companies that offer bots and assistants that ultimately fail to deliver the sort of return an enterprise needs to best serve its customers and its employees.

In their new report “Decision Makers’ Guide to Enterprise Intelligent Assistants,” Opus Research, a leading technology analyst firm, cuts through some of that noise by evaluating the IVA offerings from 21 firms. In their evaluation, they placed Verint near the top of their list when it comes to intelligent assistance platforms and named Verint IVA a “best-in-class” solution.

They noted that Verint IVA includes functionality, flexibility, and “completeness” that puts it ahead of the other big names in conversational AI. Opus also provided a full run-down of Verint IVA capabilities, features, and other details, like numbers of intents by industry use case.

Download the report and learn how Verint IVA is delivering next-generation self-services for enterprises around the world.

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