Verint Master Class: How to Modernize Your Voice Channel with AI
Despite the rise of digital channels, nearly half of today’s consumers still want to reach out to your organization over the phone. That’s why you need to modernize your voice channel with sophisticated conversational and agentic AI.
In this Verint Master Class session, Verint experts discuss:
- Recent research on consumer preferences when it comes to the voice channel
- How to control costs in the contact center
- How to modernize your voice channel without starting over
Register now and watch the on-demand webinar.
Speakers
Bridget Lange
VP, Go-To-Market Strategy
Verint
Jacob Murray-White
Director, Go-To-Market Strategy
Verint
Mike Bookey
Sr. Manager, Content Marketing
Verint
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