Webinar

Verint Master Class: Five Things You Need to Know as a Customer Experience Executive in 2025

The only constant in CX is change. And 2025 looks to be no different.

This Verint Master Class features experts, including Verint’s chief scientist and go-to-market leaders, discussing customer service and contact center trends for the year ahead. They also share new Verint research that shows how customers are using AI to interact with your organization.

Here’s what we cover:

  • Why AI outcomes matter
  • Where to use agentic AI
  • The future of LLMs in CX
  • And more!

Register now and watch the on-demand webinar.

Speakers

Dave Singer

David Singer
Global Vice President, Go-To-Market Strategy
Verint

 

Heather Richards

Heather Richards
Vice President, Go-To-Market Strategy
Verint

 

Ian Beaver

Ian Beaver
Chief Data Scientist
Verint

 

Mike Bookey

Mike Bookey
Sr. Manager, Content Marketing
Verint

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