CX Automation in the Digital Contact Center
A Verint Partner Enablement Webinar
Format: On-Demand
Organizations want to elevate customer experience without additional labor cost—and in the contact center, this is particularly challenging. As customer expectations have risen and digital channels have become the norm, traditional contact center solutions have a difficult time addressing these changes. The problem has changed, so the solution needs to change, too.
Watch David Singer, Vice President, GTM Strategy of Verint, in this on-demand webinar dedicated to Verint partners, where he will walk through the new CX automation capabilities that allow today’s digital contact center to close the Engagement Capacity Gap™. Closing this gap means happier customers at a lower cost and:
- Is not driven by telephony.
- Includes best-of-breed CX solutions.
- Is built on automation.
- Includes a unified view of data.
- Includes an open ecosystem.
The digital contact center drives real business value. With the Verint Platform, customer experience automation comes first, providing seamless experiences — from self-service to assisted service — to automate, orchestrate, and scale differentiated experiences. Register now to watch the on-demand webinar.
Speakers
David Singer
VP, GTM Strategy, Workforce Engagement
Verint
Ken Carney
VP, North America Channel Sales
Verint
Watch now
Thank You
We’ve sent a confirmation email with a link to access the webinar, CX Automation in the Digital Contact Center, to the business email address you provided on the previous page. Keep an eye on your inbox!
In the meantime, check out additional resources to see how Verint helps the world’s most iconic brands build enduring customer relationships by connecting, work, data and experiences efficiently.