How Conversational AI Drives CX Automation in Verint Open CCaaS

If you want to lower costs without sacrificing your customer experience, there’s only one solution: CX Automation. Verint is the leader in CX Automation because of our innovative conversational AI capabilities, enabling organizations to provide natural, personalized, and automated experiences to customers consistently across voice and digital channels.

The ability to drive engaging, bot-led experiences can make a huge impact on your ROI as well as your customer experience, and Verint can infuse conversational AI into every channel with our low-effort scalability and open platform.

Watch this session now on-demand to learn more about how Verint Open CCaaS can transform your approach to customer engagement with conversational AI.

Speakers

Bridget Lange

Bridget Lange
VP of Business Operations, Verint

Brian Yang

Brian Yang
Director of Product Management, Verint

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