Completing the Jobs To Be Done with Agentic AI
Sure, it’s impressive when your chatbot can hold a conversation with your customers. But is that virtual assistant actually delivering value to both your CX operations and your customers? Today’s consumers expect agentic AI that delivers easy resolutions to their needs, not just words.
In this on-demand webinar, Verint AI expert Frank Schneider discusses how today’s intelligent virtual assistants can enable CX Automation via agentic AI, including:
- Multi-modal, cross-channel interactions with contextual fluidity
- Next-generation self-service, including AI-powered image recognition and advanced routing
- Transparency and control to optimize performance and safely use LLMs
Frank also provides a look at Verint® Intelligent Virtual Assistant™ and demonstrates how it’s quickly deployed to deliver immediate, measurable outcomes for your CX operations.
Speaker:
Frank Schneider
VP and AI Evangelist
Verint
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