Best Practice Guides

Back-office 3 Ways to Enable Virtual Walk-Around Management

EXECUTIVE PERSPECTIVE Three Ways to Enable Virtual, Walk-Around Management in Back-Office Operations

The rapid shift to work-from-home/work-from anywhere has back-office managers struggling to measure, manage and coach a newly remote workforce.
Managers need a new way of working – a “virtual” form of walk-around management. Virtual walk-around management requires three capabilities:
  • The capture of real-time employee activity data
  • A better way of providing continuous performance feedback
  • A common framework for managing performance across teams.
Learn how these capabilities can help you improve employee productivity, engagement, and loyalty.

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