AI and KM – From Knowledge Management to Knowledge Automation
With artificial intelligence injecting new life into knowledge management, it is suddenly more relevant and necessary than ever.
Today’s KM is a game changer both for driving efficiencies across an enterprise and providing a personalized customer experience.
Find out how to take the first steps toward an AI-driven customer engagement strategy, using Verint’s Cloud Knowledge Management as its foundation.
Hear how Verint can assist in building out a practical road map to harnessing the power of AI.
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