Analyst Report

Helpful AI: The Future of Personalized Customer Experiences

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Has your contact center embraced AI? Are you interested in applying AI but not sure where to start to get the most value? This is the report for you. Hear from industry analysts Aberdeen Group as they share data from leading organizations implementing AI in their contact centers.

For example, did you know:

  • AI users experience is a 5.5x greater YoY increase in employee engagement.
  • Weaving AI across key business activities leads to 81 percent greater YoY decreases in service costs and 5.2x greater growth in annual company revenue.
Download this report to learn how your peers are getting value from artificial intelligence and how you can follow in their footsteps to transform your business.

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